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POLICIES

PRIVACY POLICY

**Last Updated: 01 OCT 2024**

Thank you for visiting the Within Thin Lines Foundation. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website www.STAYWTL.com
 

1. Information We Collect
We may collect the following types of information:

- **Personal Information**: This includes information that can be used to identify you, such as your name, email address, phone number, and mailing address. We collect this information when you register on our site, subscribe to our newsletter, or contact us.

- **Non-Personal Information**: This includes data that cannot be used to identify you, such as your browser type, operating system, and the pages you visit on our Site. We may collect this information through cookies and web analytics tools.
 

2. How We Use Your Information
We may use the information we collect for various purposes, including:

- To provide and maintain our services.
- To notify you about changes to our services.
- To allow you to participate in interactive features of our Site when you choose to do so.
- To provide customer support.
- To gather analysis or valuable information so that we can improve our Site.
- To monitor the usage of our Site.
- To detect, prevent, and address technical issues.
- To send you newsletters, marketing or promotional materials, and other information that may be of interest to you.

3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

- **Legal Requirements**: We may disclose your Personal Information in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the Site, or protect the personal safety of users of the Site or the public. However, all neccessary disclosures of your information will be in mutual request of the individual and of the organization entity. All communication of any legal requirements will be maintained with mutual respects and permissions for privacy protection.

4. Security of Your Information
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

5. Links to Other Websites
Our Site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms of service of any site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

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Last updated: 11/19/2024

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. 

The Within Thin Lines Foundation maintains strict privacy policies, ensuring that personal information of our users and members is not sold, shared, rented, released, or traded to third parties.

SMS Opt-Out: If you are receiving text messages from us and wish to stop receiving them, simply respond with either “STOP” to the number from which you received the message. Once we receive your message, you will no longer receive further text messages from us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.

  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to the Within Thin Lines Foundation, 15412 S 70th Ct, Orland Park, IL 60462.

  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

  • Country refers to: United States

  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

  • Personal Data is any information that relates to an identified or identifiable individual.

  • Service refers to the Website.

  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • Website refers to the Within Thin Lines and www.STAYWTL.com

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Address, State, Province, ZIP/Postal code, City

  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.

  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies on TermsFeed website article.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies
    Type: Session Cookies
    Administered by: Us
    Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

  • Cookies Policy / Notice Acceptance Cookies
    Type: Persistent Cookies
    Administered by: Us
    Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

  • Functionality Cookies
    Type: Persistent Cookies
    Administered by: Us
    Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.

  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

  • To manage Your requests: To attend and manage Your requests to Us.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Security of Your Personal Data

The security of Your Personal Data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, we may require Your parent’s consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

COURSE CANCELATIONS
TUITION REFUNDS

COURSE ENROLLMENT POLICIES AND AGGREEMENTS:

  • Course Certification Delivery and Attendance Policy:

  • The Within Thin Lines Foundation pledges to deliver all course completion certifications on the date of class completion. In the unforseen circumstances that may cause the Within Thin Lines Foundation challenges with delivering the course completion certifications on the day of due to technical/adminsitrative complications, the Course Coordinator of the course will make it a priority to have the difficulties addressed and deliver the certifications digitally to the students' email used for registration within seven business days.

  • Course completion certifications will only be awarded to students that successfuly attend 100% of the course. In the event that a student is unable to maintain 100% attendance, due to any unforseen circumstances that are not at fault of the course coordinator, the registrant of the course will be voiding his/her course certification and a refund of course tuition will not be waranted. In order to achieve the desired course certification, any student who failed to maintain 100% attendance of a course, will have to re-register and repay for a new course tuition.

  • Any student who fails an end of course exam or skills assessment will be granted one attempt to retest after remediation of failures on the final day of the course. The Within Thin Lines Foundations pledges to work diligently to assist all student to pass the exam/skills assessment remediation and retest. In the event that the student fails the retest/assessment, the student will have to re-register and re-attend the entirity of the course at a later scheduled date at full tuition cost due to the nature of the course and it's demand.

  • Failure to attend the course in it's entirity, or failure to pass the written exam, skills assessment test, or remediation and retest, will not be subjected to a tuition refund unless it has been found to be at the fault course delivery conflicts such as natural disasters, weather cancelations, or incidents causing the course to be canceled prior to completion. The Within Thin Lines Foundation pledges to use only vetted, experienced, and certified instructors of the course programs, held to the standards of equal opportunity without discrimination to age, sex, gender, identity, disability, nationality, religion, culture, political or personal beliefs. In the event that a student is found to have challenges with the proctoring cadre instructor, a second cadre instructor will be elected to proctor the remediation and retest/skills validation.

 

Course Tuition Payment Policy:

  • Please be aware that payment of the course registration is due on the begining of the first day of class. If you elected to pay by bill invoice, or by payment in person appon arrival, that invoice must be completed prior to the initiation of the course.

  • In the event that the invoice is subjected to be paid by the registrant's employment of work or sponsoring agency and cannot be fullfilled by the paying organization in a timely manner under the efforts of the student's attempt, the approval to attend the course will be subjected to the decision of the President of the Within Thin Lines Foundation on a case by case approval. In the event that the registrant is granted permission to attend the registered course without a fullfilled invoice, the awarding certification of that course will be withheld from the student until the completion of the invoice.

 

Course Tuition Payment Refund Policy:

  • We understand that circumstances may arise that require students to cancel their participation in a course. In order to ensure fair treatment for all participants and to maintain the integrity of our courses, we have established the following refund policy:

  • Refunds for cancellations are available if the request is made at least one week (7 Calendar Days) prior to the start date of the course. This timeframe is necessary to allow us to fill the vacant seat and offer the opportunity to other interested individuals.

  • Cancellation requests submitted within one week of the course start date will not be eligible for a monetary refund. Instead, the student will be issued a tuition credit that can be utilized for a future course. This credit will be valid for a reasonable period of time, and the student may request availability for a future course of interest.

  • We recognize the demand for our courses and the limited availability of seats for registrations. By adhering to this policy, we aim to uphold the quality and exclusivity of the learning experience we offer. We also strive to accommodate students who may need to reschedule their participation due to unforeseen circumstances.

  • It is important to note that any refunds or tuition credits are subjected to the terms and conditions outlined in our class information and tuition payment agreement. We encourage all students to familiarize themselves with these terms in their entirity before enrolling in a course.

  • We appreciate your understanding and cooperation regarding our course tuition payment and refund policy. If you have any questions or require further clarification, please do not hesitate to contact the President/Founder of the Within Thin Lines Foundation at Support@StayWTL.com.

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